w565 Terms and Conditions – Rules for Pakistan Players

1Eligibility

Access to and use of the w565 platform is available only to individuals who meet the following criteria:

• You must be at least 18 years of age. w565 is strictly an adult platform and does not permit use by minors under any circumstances.
• You must be accessing the platform as an individual acting in your own personal capacity – not as a representative of any business, organisation, or on behalf of another person.
• You must not be listed on any self-exclusion register or have previously been excluded from the w565 platform.
• You must have the legal capacity to enter into binding agreements. If you are unsure whether online gaming is appropriate for your personal situation, please review the Responsible Gaming page before continuing.

w565 reserves the right to request proof of age at any time. Accounts found to be registered by or used by persons under 18 will be closed immediately and any funds may be forfeited.

2Account Registration

Each individual may hold only one account on the w565 platform. Multiple accounts per person are not permitted. If duplicate accounts are discovered, w565 reserves the right to close all associated accounts and void any pending winnings or bonuses.

When registering, you agree to:

• Provide accurate, complete, and truthful personal information at all times.
• Keep your login credentials – username and password – confidential and not share them with any other person.
• Notify the w565 support team immediately if you suspect your account has been accessed without your authorisation.
• Keep your contact details, including your email address and phone number, up to date in your account profile.

Account verification may be required before deposits, withdrawals, or bonus claims are processed. This typically involves confirming your identity using documents that match the information provided at registration. Verification is a standard platform security measure and is not optional.

w565 maintains one account per person. Creating additional accounts to claim duplicate bonuses, circumvent limits, or for any other purpose is a violation of these terms and will result in account termination.

3Deposits & Payments

All deposits on the w565 platform are processed in PKR (Pakistani Rupees). The platform supports the following payment methods for Pakistani players:

• JazzCash
• Easypaisa
• Raast
• Bank Transfer
• Debit and Credit Cards
• Mobile Wallets

w565 does not charge platform-side fees on deposits. The full PKR amount you send will be credited to your gaming wallet, subject to processing times which vary by payment method. Mobile wallet deposits via JazzCash and Easypaisa are typically near-instant. Bank transfers may take up to one hour.

All deposits must be made using a payment account registered in your own name. Deposits from third-party accounts are not permitted. Using a payment method in another person's name may result in your withdrawal being delayed or declined pending verification. More information on the deposit process is available on the Deposit page.

Minimum deposit amounts vary by payment method and are displayed on the deposit page at the time of transaction. w565 does not accept cash deposits or any payment method not listed on the platform.

4Withdrawals

Withdrawals are processed to the same payment method used for your most recent deposit, wherever possible. This policy exists to prevent fraud and protect the security of all players on the platform.

Before a withdrawal is approved, w565 may require:

• Full account verification if not already completed.
• Confirmation that the payment method is registered in your own name.
• Confirmation that any applicable wagering requirements attached to bonuses have been met.

Processing times for withdrawals depend on the payment method selected and any verification steps required. w565 aims to process all approved withdrawal requests as promptly as possible. If you have not received your withdrawal within the expected timeframe, please contact the support team with your transaction reference.

w565 reserves the right to delay or withhold withdrawals pending investigation if there is reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these terms. Full details on the withdrawal process are available on the Withdrawal page.

5Bonuses & Promotions

w565 runs promotional offers from time to time, including welcome bonuses, reload bonuses, free spins, and event-tied promotions related to cricket tournaments such as the Pakistan Super League (PSL) and international T20 series. Current promotions and their specific terms are listed on the Promotions page.

The following general rules apply to all bonuses and promotions unless a specific promotion's terms state otherwise:

• Bonuses are intended for personal, recreational use only.
• Each bonus offer may only be claimed once per player and per household unless explicitly stated otherwise.
• Bonus funds and winnings derived from bonus funds are subject to wagering requirements before they can be withdrawn. The specific wagering requirement is stated in each promotion's individual terms.
• w565 reserves the right to withdraw or amend any bonus at any time. This does not affect bonuses already in the process of being fulfilled.
• Attempting to abuse bonuses – including through multiple accounts, coordinated play, or exploiting technical errors – will result in the bonus being voided and may result in account suspension.
• Bonuses cannot be transferred, exchanged for cash outside of wagering requirements, or combined with other offers unless the promotion explicitly allows it.

6Gameplay Rules

Games available in the w565 Game Lobby are provided by third-party game suppliers. Each game operates according to its own rules, which are accessible within the game interface. By placing a bet, you confirm that you have read and understood the rules of that game.

In the event of a malfunction or technical error in a game:

• All bets and payouts related to the malfunction may be declared void.
• w565 will not be held liable for system errors caused by third-party game providers.
• If a game result is displayed incorrectly due to a technical fault, the actual outcome recorded by the game server will be the definitive result.

Live Casino games are subject to the rules of the specific table and dealer as communicated within the live stream. Players are expected to behave respectfully in live game environments. Disruptive behaviour via chat functions may result in removal from a table.

w565 does not permit the use of automated bots, software scripts, or any system that artificially generates bets or exploits game mechanics. Any account found to be using such methods will be suspended and relevant winnings forfeited.

7Prohibited Activities

The following activities are strictly prohibited on the w565 platform. Engaging in any of these may result in immediate account suspension and forfeiture of funds:

• Registering more than one account on the platform.
• Providing false or misleading information during registration or verification.
• Using the platform for money laundering or any financial crime.
• Exploiting software bugs, glitches, or technical errors for financial gain.
• Colluding with other players to gain an unfair advantage in any game.
• Using any automated system, script, or bot to interact with the platform.
• Selling, transferring, or allowing another person to use your account.
• Engaging in behaviour that disrupts or interferes with the experience of other users.
• Attempting to reverse-engineer, hack, or interfere with the w565 platform in any way.

8Responsible Gaming

w565 is committed to providing a gaming environment that is enjoyable and within healthy limits. Gaming on this platform is intended as a form of adult entertainment – it should be approached with a clear budget and a defined amount of time you are comfortable spending.

The platform provides tools to help you manage your experience:

• Deposit limits: You can set limits on how much you deposit within a given period to keep your spending in check.
• Session awareness: Be mindful of how long you have been playing. Taking regular breaks is a good habit.
• Self-exclusion: If you feel you need a break from gaming, contact our support team to discuss self-exclusion options.

Gaming should never be used as a way to recover financial losses or as a source of income. If gaming is causing stress, anxiety, or financial difficulty, please step back and speak to someone you trust. More guidance is available on the Responsible Gaming page.

w565 does not promote irresponsible gaming in any of its communications, promotions, or platform design. The platform is strictly for adults aged 18 and above.

9Privacy & Data

w565 collects and processes personal data provided at registration and through your ongoing use of the platform. This data is used to operate your account, process payments, verify your identity, and communicate important account updates.

w565 does not sell your personal data to third parties. Data may be shared with payment processors, identity verification services, and game providers strictly as necessary to deliver the platform's services.

By using the platform, you consent to the collection and use of your personal data as described in the w565 Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them.

You have the right to request access to your personal data, request corrections, or ask for data to be deleted in certain circumstances. To make such a request, contact the w565 support team directly.

10Limitation of Liability

w565 provides the platform on an "as available" basis. While we take reasonable steps to ensure the platform is accessible and functional at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors at all times.

To the extent permitted by applicable law, w565 shall not be liable for:

• Any loss of funds arising from technical malfunctions, interruptions, or errors beyond our reasonable control.
• Loss of opportunity, profit, or goodwill, whether direct or indirect.
• Losses resulting from your failure to keep your account credentials secure.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Actions taken as a result of your breach of these Terms and Conditions.

In all cases, w565's total liability to any individual user shall not exceed the total amount deposited by that user in the 30 days prior to the event giving rise to the claim.

11Account Suspension & Closure

w565 reserves the right to suspend, restrict, or permanently close any account at its discretion if:

• A breach of these Terms and Conditions is identified or reasonably suspected.
• The account holder is found to be under 18 years of age.
• Fraudulent activity, money laundering, or financial crime is suspected.
• Multiple accounts belonging to the same individual are identified.
• Bonus abuse or manipulation of promotional terms is detected.
• The account holder requests permanent closure through the support team.

In cases of account closure due to a verified breach of these terms, any remaining balance may be withheld pending investigation. Where no breach is confirmed and the closure is at the player's own request, verified balances will be returned to the player's registered payment method.

Players who wish to voluntarily close their account should contact the support team. Accounts on self-exclusion cannot be reopened during the exclusion period under any circumstances.

12Amendments to These Terms

w565 may update or amend these Terms and Conditions at any time. When material changes are made, users will be notified through a notice displayed on the platform or via the email address registered to their account.

Continued use of the w565 platform after any amendment takes effect constitutes acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.

The date shown at the top of this page reflects when these terms were last reviewed or updated. We recommend checking back periodically to stay informed of any changes.